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Books

Excellence Encyclopedia:
Best Practice Enablement
Excellence Encyclopedia: Best Practice Enablement
£34.95

Excellence Encyclopedia :
Performance Impact
Excellence Encyclopedia : Performance Impact
£34.95

Empathy:
If Quality matters why doesn’t the Customer?
Empathy: If Quality matters why doesn’t the Customer?
£25.95

Excellence Demystified:
121 Ways
Excellence Demystified: 121 Ways
£34.95

Excellence Professionals:
A Useful Guide
Excellence Professionals: A Useful Guide
£29.95

Total Transformational Thinking in Academic Leadership:
A New DNA
Total Transformational Thinking in Academic Leadership: A New DNA
£16.95

Quality in eBusiness:
The New DNA
Quality in eBusiness: The New DNA
£19.95

Emotionally Attached:
Wooing and Taking Vows with Customers
Emotionally Attached: Wooing and Taking Vows with Customers
£19.95

Excellence Tetralogy Explained
Excellence Tetralogy Explained
£4.95

Excellence Tetralogy:
Gutsy Leadership
Excellence Tetralogy: Gutsy Leadership
£24.95

Excellence Tetralogy:
Distinctive Capability
Excellence Tetralogy: Distinctive Capability
£24.95

Excellence Tetralogy:
Inspired Customer
Excellence Tetralogy: Inspired Customer
£24.95

Excellence Tetralogy:
Sustainable Business
Excellence Tetralogy: Sustainable Business
£24.95

Total Quality Management:
Contributions to Theory & Application
Total Quality Management: Contributions to Theory & Application
£29.95

Benchmarking and Performance Management:
Contributions to Theory & Application
Benchmarking and Performance Management: Contributions to Theory & Application
£29.95

Total Quality Management:
Deming & Juran - Gift to the World
Total Quality Management:Deming & Juran - Gift to the World
£24.95

Excellence Toolkit:
Building Enabling Capability
Excellence Toolkit: Building Enabling Capability
£39.95

Excellence Toolkit:
Delivering Sustainable Performance
Excellence Toolkit: Delivering Sustainable Performance
£39.95

Best Practice Organizational Excellence
Best Practice Organizational Excellence
£34.95

Performance Excellence:
A Practical Handbook
Performance Excellence: A Practical Handbook
£39.95

The 4 P's Organisational Excellence
The 4 P's Organisational Excellence
£39.95

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Books

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Results 1 - 20 of 21

Excellence Encyclopedia: Best Practice Enablement

£34.95


Excellence Professionals: A Useful Guide

£29.95
Excellence professionals are a new breed of career minded and dedicated professionals who support the growth and development of organizations. The book presents the profession of assessment for excellence through considerable review of the evolution of si 
Product Details...


Excellence Demystified: 121 Ways

£34.95
Excellence is an evolving concept that is defined by organizations’ abilities to achieve their strategic objectives at the basic level, but also to constantly build their capabilities and means for facing external competition and delivering value to their 
Product Details...


Empathy: If Quality matters why doesn’t the Customer?

£25.95


Excellence Encyclopedia : Performance Impact

£34.95


Total Transformational Thinking in Academic Leadership: A New DNA

£16.95
It is very hard for leaders to come to grips with the notion of Excellence, particularly that in the 21st century we are often referring to a moving target. Excellence does not happen by itself, but it has to be achieved through visionary leadership and a 
Product Details...


Emotionally Attached: Wooing and Taking Vows with Customers

£19.95
The meaning of customer experience in the 21st century is equated with the new quality. Indeed the customer experience is one that is defined by the customer, in many cases designed by the customer, the delivery aspects are dictated by the customer, and t 
Product Details...


Quality in eBusiness: The New DNA

£19.95
This manuscript attempts to put together the aspect of quality that will help govern an e-based working environment, by going back to basics and understanding evolution and development of the internet phenomenon and how it works in practice, together with 
Product Details...


Excellence Tetralogy Explained

£4.95


Excellence Tetralogy: Gutsy Leadership

£24.95
Leadership in the modern context cannot be distracted from steering the organisations that they are responsible along the path to success, from the point of view of making useful and successful repeated journeys of realising competitive business performan 
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Excellence Tetralogy: Distinctive Capability

£24.95
Business performance, which is defined as a relative concept, and has to be looked at in the context of sustainable performance and continuity of the business itself, is heavily dependent on a wide variety of orientations that need to be introduced within 
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Excellence Tetralogy: Inspired Customer

£24.95
The third element of the Excellence Tetralogy is perhaps the most important element and concerns the evolution of customer mentality and the emergence the tribal customer. The implications of internet technology has meant that he adoption of the customer 
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Excellence Tetralogy: Sustainable Business

£24.95
The focus of leadership in terms of creating constancy of purpose and stimulating growth will be reflected in turn to show how the businesses focuses on its performance and on delivering its stakeholder impact. A model concept of sustainable business is t 
Product Details...


Total Quality Management: Contributions to Theory & Application

£29.95
The compilation presents ideas and thoughts of TQM investigation going back to the mid-nineties. Some of the ideas are related to scrutinizing the implementation of aspects of Total Quality Management in different organisational contexts and also in diff 
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Benchmarking and Performance Management: Contributions to Theory & Application

£29.95
The compilation reflects a wide array of useful contributions to the body of knowledge in terms of sound theories, methodologies, approaches and critical analysis and critical evaluation of existing thinking and the suggestion of useful taxonomies that ca 
Product Details...


Total Quality Management:Deming & Juran - Gift to the World

£24.95
This book is written with the primary intention to recognise the duo of Deming and Juran in bringing the TQM to the world and for incessant contribution throughout their lives in education and mentoring senior executives on the competitive benefits and vi 
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Excellence Toolkit: Building Enabling Capability

£39.95
he book provides an 'excellence toolkit' intended to address questions, which may be on the minds of practitioners and researchers on what concepts of excellence might mean and how they can be applied. The logic of the book is based on a similar premise t 
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Excellence Toolkit: Delivering Sustainable Performance

£39.95
This excellence toolkit provides for all areas of an organisation to be monitored for performance as opposed to just fixing problems. The book presents a comprehensive perspective on how results orientation can be developed by presenting performance measu 
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The 4 P's Organisational Excellence

£39.95
Organisational excellence depends on Policy, People, Processes and Performance (The 4 P's). The book is a thorough, extremely comprehensive text, which is a collection of various pieces of research, practical examples and detailed case studies in all the 
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Performance Excellence: A Practical Handbook

£39.95
Analysis of criteria for performance measurement and improvement to achieve business excellence is given in various applications. The methodology regarding Six Sigma is examined for performance measurement and quality costing evaluated. Benchmarking and t 
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Results 1 - 20 of 21

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