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Books

Excellence Encyclopedia:
Best Practice Enablement
Excellence Encyclopedia: Best Practice Enablement
£34.95

Excellence Encyclopedia :
Performance Impact
Excellence Encyclopedia : Performance Impact
£34.95

Empathy:
If Quality matters why doesn’t the Customer?
Empathy: If Quality matters why doesn’t the Customer?
£25.95

Excellence Demystified:
121 Ways
Excellence Demystified: 121 Ways
£34.95

Excellence Professionals:
A Useful Guide
Excellence Professionals: A Useful Guide
£29.95

Total Transformational Thinking in Academic Leadership:
A New DNA
Total Transformational Thinking in Academic Leadership: A New DNA
£16.95

Quality in eBusiness:
The New DNA
Quality in eBusiness: The New DNA
£19.95

Emotionally Attached:
Wooing and Taking Vows with Customers
Emotionally Attached: Wooing and Taking Vows with Customers
£19.95

Excellence Tetralogy Explained
Excellence Tetralogy Explained
£4.95

Excellence Tetralogy:
Gutsy Leadership
Excellence Tetralogy: Gutsy Leadership
£24.95

Excellence Tetralogy:
Distinctive Capability
Excellence Tetralogy: Distinctive Capability
£24.95

Excellence Tetralogy:
Inspired Customer
Excellence Tetralogy: Inspired Customer
£24.95

Excellence Tetralogy:
Sustainable Business
Excellence Tetralogy: Sustainable Business
£24.95

Total Quality Management:
Contributions to Theory & Application
Total Quality Management: Contributions to Theory & Application
£29.95

Benchmarking and Performance Management:
Contributions to Theory & Application
Benchmarking and Performance Management: Contributions to Theory & Application
£29.95

Total Quality Management:
Deming & Juran - Gift to the World
Total Quality Management:Deming & Juran - Gift to the World
£24.95

Excellence Toolkit:
Building Enabling Capability
Excellence Toolkit: Building Enabling Capability
£39.95

Excellence Toolkit:
Delivering Sustainable Performance
Excellence Toolkit: Delivering Sustainable Performance
£39.95

Best Practice Organizational Excellence
Best Practice Organizational Excellence
£34.95

Performance Excellence:
A Practical Handbook
Performance Excellence: A Practical Handbook
£39.95

The 4 P's Organisational Excellence
The 4 P's Organisational Excellence
£39.95

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Benchmarking and Performance Management: Contributions to Theory & ApplicationExcellence Toolkit: Building Enabling Capability

Total Quality Management:Deming & Juran - Gift to the World
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For all orders over 150.00 pounds 10% discount available

Total Quality Management:Deming & Juran - Gift to the World

Price per Unit (piece): £24.95


This book is written with the primary intention to recognise the duo of Deming and Juran in bringing the TQM to the world and for incessant contribution, throughout their lives in education and mentoring senior executives on the competitive benefits and virtues of quality to society. Deming’s personality was, of course very different to that of Juran. Deming was irritable, brusque and used to get frustrated at senior management’s inability to accept quality as their main responsibility and to lead it from top. Juran on the other hand, has a different approach. He takes the view that although 80% of the problems of quality lie in the hand of senior managers, they have to be helped and supported to tackle these problems.







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